About Sales Force Training
Sales force Certifications are fast becoming the must-have certificates for any IT professional working with Sales force. This course is designed to help you pass the Sales force Certified Administrator Exam. Even if you have never logged in to the Sales force platform before, by the end of our Sales force training you will be able to take the Sales force exam with ease. No programming knowledge is needed and no prior Sales force experience required. With this Sales force certification under your belt, you will be in high demand by many employers and you can command a superior salary.
Course Curriculum
- Introduction to the Cloud Computing
- Evolution of Cloud Computing
- Comparisons with other computing techniques fetchers
- Key characteristics of cloud computing
- Advantages/Disadvantages
- Classification of Cloud Computing
- Based on as a service model
- SAAS (Software as a service)
- PAAS (Platform as a service)
- IAAS (Infrastructure as a service
- Based on deployment or access model
- Public Cloud
- Private Cloud
- Hybrid Cloud
- What is CRM?
- How CRM can help?
- Sales force CRM Navigation terminology
- Compare Salesforce.com CRM with other CRM products
- Customization in sales force .com CRM
- Introduction to sales force CRM Setup tool
- Personal Setup
- App Setup
- Admin Setup
- Sales Cloud
- Service Cloud
- Collaboration Cloud
Project Development Life Cycle
Sales Force Editions
- Set your organization’s language & locale
- Manage currency
Customization
- Create custom profiles & custom fields
- Define dependent pick list
- Customize lookup fields
- Customize validation & formulas
- Customize page layouts
- Customize standard related lists
- Use field-level security
- Define workflow
- Set up workflow rules
- Set up workflow tasks & alerts
- Plan approvals using workflow
- Use the approval wizard – standard vs jump start
- Create workflow approvals
- Create & Manager Users
- Set organization-wide defaults
- Learn about record accessed
- Create the role hierarchy
- Learn about role transfer & mass Transfer functionality
- Profiles, Login History
- Importing overview
- Learn about import solutions & Custom Object records using the data loader
- User mass delete
- Initiate weekly export
- Use storage
- Create custom reports
- Use advanced filters
- Use conditional highlighting
- Use custom summary formulas
- Use dashboards
- Learn about custom objects
- Learn about custom tabs
- Learn about custom web tabs
- The AppExchange
- Install an app
- Delete an app
- Introduction and Tools
- Purpose of Visualfoce
- MVC Architecture
- Variables and Formulas
- Standard Controllers and Standard List Controllers
- Custom Controllers and Controller Extensions
- Using static resources and custom components
- Styling VF pages
- Overriding buttons, links and tabs with VF
- Using JavaScript in VF Pages
- Advanced examples
- Introduction to Apex
- Pupose of Apex
- Collections
- Loops
- Triggers
- Invoking Apex
- Classes, Objects and Interfaces
- Testing Apex
- Dynamic Apex
- Batch Apex
- Debugging Apex
- Deploying Apex
- Developing Apex in managed packages
- What is an sObject
- SOQL and SOSL Queries
